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Are there any fees or costs associated with the card? ›

There’s a monthly fee of $1.25 which is billed monthly to your prepaid card account once you activate the card. There are no transaction fees. If you request a new card or report it missing, a $10 fee will be applied to your card balance to send you a replacement card. Here are the fee details: Monthly Fee (occurs thirty (30) calendar days after activation): $1.25Mailed Paper Statement Fee: $25Replacement Card (Standard Delivery): $10Balance Refund Paper Check Fee: $25
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How are prepaid card fees assessed? ›

For every active Washington State ABLE Prepaid Card connected to an ABLE account there’s a $1.25 monthly fee. There’s an additional $10 fee if you request a new card or need a replacement because your current card is missing. You can request a balance refund in the form of a check from customer service for $25. Also, paper statements of your account are available by request for $25.
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What should I do if I lose my card? ›

If your card goes missing, you can report it lost or stolen online from the Card tab of your ABLE account. You’ll receive a new card in the mail within 7­–10 business days and a $10 fee will be applied to your card account to cover the costs of the new card.  Make sure you review the card activity to confirm there’s nothing out of the ordinary and if you find an unrecognized purchase – get in touch.
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Can I freeze/unfreeze my card? ›

You can freeze and/or unfreeze your card at any time online from the Card tab of your ABLE account. Any pending transactions will settle normally, but you won’t be able to make new purchases while your card is frozen. To freeze/unfreeze it, simply go online to the Card tab of your ABLE account and find “Manage card.”
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How do I replace my card? ›

If you need a new card, go online to the Card tab of your ABLE account and follow the steps to get a new card once you’ve clicked on Manage Card. You should receive a new card in the mail within 7–10 business days and a $10 fee will be applied to your card account. When you receive your new card, make sure you activate it and cut up the old one. Your card must be activated within 30 days of registering for a Card Account or your Card Account will be closed.
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Why haven't I received my card yet? ›

If you registered for a prepaid card more than 10 business days ago and you’re still waiting to receive it, the address you provided might have been incorrect or there was a problem with your card registration. To find out more, get in touch with customer service.
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