Some purchases require you to have a little extra money to account for things like extra charges or tips. Depending on where your card is used, you might need 15-20% more of the actual amount before the purchase can clear. This is in case the final price happens to be higher than previously expected because of fees, taxes or tips.
There’s a monthly fee of $1.25 which is billed monthly to your prepaid card account once you activate the card. There are no transaction fees. If you request a new card or report it missing, a $10 fee will be applied to your card balance to send you a replacement card. Here are the fee details: Monthly Fee (occurs thirty (30) calendar days after activation): $1.25Mailed Paper Statement Fee: $25Replacement Card (Standard Delivery): $10Balance Refund Paper Check Fee: $25
For every active Washington State ABLE Prepaid Card connected to an ABLE account there’s a $1.25 monthly fee. There’s an additional $10 fee if you request a new card or need a replacement because your current card is missing. You can request a balance refund in the form of a check from customer service for $25. Also, paper statements of your account are available by request for $25.
If your card goes missing, you can report it lost or stolen online from the Card tab of your ABLE account. You’ll receive a new card in the mail within 7–10 business days and a $10 fee will be applied to your card account to cover the costs of the new card. Make sure you review the card activity to confirm there’s nothing out of the ordinary and if you find an unrecognized purchase – get in touch.
You can freeze and/or unfreeze your card at any time online from the Card tab of your ABLE account. Any pending transactions will settle normally, but you won’t be able to make new purchases while your card is frozen. To freeze/unfreeze it, simply go online to the Card tab of your ABLE account and find “Manage card.”
If you need a new card, go online to the Card tab of your ABLE account and follow the steps to get a new card once you’ve clicked on Manage Card. You should receive a new card in the mail within 7–10 business days and a $10 fee will be applied to your card account. When you receive your new card, make sure you activate it and cut up the old one. Your card must be activated within 30 days of registering for a Card Account or your Card Account will be closed.
You may be responsible for unauthorized transactions from use of your card. See the Cardholder Agreement to understand your liability for unauthorized transactions. To minimize your responsibility, report your card as missing immediately if you notice it was lost, stolen or if you notice some unrecognized charged on your card. If you need more help, get in touch.
If you registered for a prepaid card more than 10 business days ago and you’re still waiting to receive it, the address you provided might have been incorrect or there was a problem with your card registration. To find out more, get in touch with customer service.
Please make sure the registration information you provided is correct and resubmit your information. If you continue to have issues signing up for your Washington State ABLE Prepaid Card, get in touch with customer service.