Am I able to pause my card temporarily?

The ABLE Visa Prepaid Card can be paused temporarily or closed at any time. Simply log in to your card administrator dashboard at washington-able.truelinkfinancial.com and click the “Account” tab. Then select the green “Temporarily disable” or “Permanently close card” button. Alternatively, you can contact ABLE Card support at ablecard@truelinkfinancial.com. 

You will not be charged a monthly fee while your card is paused, or at any point after it has been closed.

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Still have questions?

We have answers. Give us a call Monday through Friday, at 1-844-600-2253 from 9am–5pm PT, or use our Live Chat feature in the bottom right of your screen (when available).

Individuals with speech or hearing disabilities may dial 711 to access Telecommunications Relay Service (TRS) from a telephone or TTY.

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